Don’t worry, we are not closing!

Following recent news stories about the threat of GP practices closing in Nottingham, a number of people have asked reception if we will be affected. We want to reassure all our patients there are no plans to close the practice.

It is true general practice across the country is struggling, and we are no different. We have more patients to see without the funding to employ the necessary staff. This means we can’t make as many appointments available as we would like.

However, we have implemented some changes at the practice to help improve the service you receive. We recently installed a new phone system which allows us to answer your calls more efficiently, and has a call back feature. There is also a new system called Accurx that you can find on our website. This system allows you to raise non-urgent queries online without the need to make a phone call to reception.

Please rest assured we are working hard to improve our service and provide the best care possible for you, our patients.

If you would like to see a little more about why GP practices are under such strain, please watch this video from the BMA: https://youtu.be/Tds7ML2OfY8?si=g8v4QhwINKN0TAeC